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Totter + Tumble UK logo

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Returns, Refunds and Exchanges

I want to return my playmat.

We want you to be 100% happy with your purchase and understand sometimes the size or design may not be quite right. As stated in the Terms & Conditions at purchase, the only conditions applying to returns and refunds are as follows:. 1. All returns m

I received a gifted playmat but it isn't right, can you help me?

We can accept returns or exchanges on gifted playmats so long as the playmat is unused, in its original packaging and was ordered within the last 30 days. Please reach out and we will do all we can to assist you with a return.

My gift voucher has money left on it - can I get a refund?

Any remaining funds on Gift Cards is non refundable - we hope you may be able to use the balance another time!